Physiotherapy Program refresher, resource overview

Our Physiotherapy Program accepts referrals for patients:

• With general (non-acute) MSK conditions of the shoulder or osteoarthritis of the hip or knee
• Without coverage by other health payers, financial means, or access to AHS-funded services

You can quickly tap into resources from the program to support you with your eligible and ineligible patients:

• The 18-minute recording about the program or go right to the part about patient eligibility, GLA:D program, or one-on-one physiotherapy
• The handout you can share with referred patients (bit.ly/physio-handout)
• The concise summary of alternative services for ineligible patients

Referred, eligible patients meet virtually with one of our Physiotherapists who expertly assess their needs in a 30-minute appointment and connect them to the appropriate care:

• In-person, one-on-one physiotherapy appointments
• In-person GLA:D Hip and Knee Osteoarthritis program
• Exercise-based rehabilitation plan developed by our Physiotherapists with the patient for self-management (our Physiotherapists will then follow up with the patient virtually)
• Referral to an external service (AHS or community-based program, such as Alberta Healthy Living Program, etc.)

Language barriers: Our Physiotherapists have access to Translation Services, and our team works with the contracted providers to mitigate language barriers on a case-by-case basis.

To refer, please complete the CWC PCN Physiotherapy Referral Form in your EMR with the full inclusion-exclusion criteria (or download the form for a paper referral or to upload it to your EMR) and fax it to our program.

To save time, our Health Information Coordinators added the referral form to clinic EMRs, where possible. Members can contact their Physician Liaison if they need additional information to add the form.

Full details about the program, contracted service provider locations, and more are on the program’s web page.

Visit the program web page