The CWC PCN’s no-show policy applies to CME & PD events that are certified for Mainpro+ credits or have limited capacity.

Under the no-show policy, members who register and do not attend, or cancel their registration after the event’s withdrawal deadline, will:

• First occurrence: Receive a letter outlining the policy, the missed program, and the consequences of a second no-show within six months*
• Second occurrence: Receive notice that they are ineligible for events that meet the policy’s criteria for one year

*This sequence resets to zero occurrences if a member does not no-show a second event within six months or due to special circumstances.

We understand that circumstances can change quickly leading up to an event, and members may appeal a no-show occurrence.

Webinar:

• Open the 90-minute recording of our CME Connect webinar on the Women’s Cardiovascular Health Initiative, risk factors that are unique to or more prevalent in women, cardiovascular screening and risk assessment, and cardiac rehabilitation in women’s heart health.

Or jump to a topic of interest or search the transcript:

• Cardiovascular disease and women overview, risks, and gaps in 21 minutes
• Why focus on women, the Women’s Cardiovascular Health Initiative, the Women’s Cardiovascular Health Clinic, and tools and supports in 17 minutes
• Cardiac rehabilitation, women and cardiac rehabilitation, and practical guidance for referrals in 18 minutes
• Q&A on LDL targets, Framingham risk score versus ASCVD, hormone replacement therapy and risk, and statin-resistant individuals in 30 minutes

Webinar:

• Open the 70-minute recording of our webinar on identifying, screening, and responding to anxiety and trauma-related concerns commonly encountered in primary care.

Or jump to a topic of interest or search the transcript:

• Clear definitions related to anxiety, trauma, and stress in 22 minutes
• Common signs, symptoms, and overlap of clinical presentations of anxiety disorders and trauma-related conditions in 12 minutes
• Practical screening questions for busy clinic settings in 12 minutes
• Recommendations on how to proceed with stressed, anxious, or traumatized patients and resources in 20 minutes

Webinar:

• Open the 95-minute recording of our follow-up billing webinar to the Sept. 18 presentation

Or jump to a topic of interest or search the transcript:

• Family conference, team conference, and physician call to patient in 18 minutes
• Minor procedures and minor diagnostic procedures in 43 minutes
• Assisted living and long-term care in 16 minutes
• Workers’ Compensation Board services in 15 minutes

Resource from the webinar:

• Review the slides that cover the content presented across the Sept. 18 and Nov. 26 billing webinars

Webinar:

• Open the 50-minute recording on navigating the essentials of capacity assessments

Or jump to a topic of interest or search the transcript:

• Regional Capacity Assessment Team (RCAT), capacity, and nature of their work overview in four minutes
• Guiding principles and best practices related to capacity assessments in two minutes
• Relevant provincial legislative acts in eight minutes
• Preassessment and the RCAT algorithm in 11 minutes
• RCAT referral process and resources in six minutes
• Q&A in eight minutes

Please note: This recording is intended for physician members and their clinic staff only. Please do not share or redistribute.

Webinar:

• Open the 1.5-hour recording

Or jump to a topic of interest or search the transcript:

• Tips to think about in eight minutes
• Understanding the Schedule of Medical Benefits and what can and cannot be claimed in 18 minutes
• Billing correctly for services and insured versus uninsured services in 33 minutes
• Virtual care billing in 10 minutes
• Questions and answers in 17 minutes

Resources from the webinar:

• AMA Fee Navigator
• Physician’s resource guide
• Billing bulletins for health professionals
• Alberta Health diagnostic codes: claims assessment
• Facility and functional centre definitions and listing
• Review the slides that cover the content presented across the Sept. 18 and Nov. 26 billing webinars

Webinar presentation made to our team members:

• Open the 22-minute recording

Or jump to a topic of interest:

• About Accessible Housing in two minutes
• Learn about Accessible Housing’s four programs in three minutes
• An overview of RAD Renovations in three minutes
• How RAD Renovations helps in nine minutes

Webinar:

• Open the 80-minute recording of the webinar

Or jump to a topic of interest:

• Dr. Jasneet Parmar and Dr. Sharon Anderson’s presentation on caregiver-centred care for primary care in 37 minutes or specific parts of their presentation:
  • Understand caregivers as essential members of the healthcare team in 14 minutes
  • Strategies to foster a welcoming environment for caregivers within clinical settings in 10 minutes
  • How to engage caregivers in collaborative care in 13 minutes
• Caregivers Alberta’s presentation on their support for caregivers in 32 minutes or specific parts of the presentation:
  • Caregivers Alberta overview in one minute
  • True cost of caregiving in seven minutes
  • What caring for caregivers and Caregivers Alberta’s supports look like in 21 minutes

Resources from the webinar:

• Referral package for Caregivers Alberta
• Billing codes associated with family caregivers
• Alberta resource list to support caregivers from Caregiver-Centered Care
• Caregiver support resource list compiled by our PCN

Webinar:

• Open the 18-minute recording of the webinar

Or jump to a topic of interest:

• Patient eligibility and exclusions in four minutes
• What happens when you send a referral in one minute
• GLA:D Hip and Knee Osteoarthritis program overview in six minutes
• One-on-one physiotherapy appointment overview in one minute
• Self-management stream overview in one minute
• Ineligible patients (external service referrals) in one minute

Reminder: Our Physiotherapy Program accepts referrals for patients:

• With general (non-acute) MSK conditions of the shoulder or osteoarthritis (OA) of the hip or knee
• Without coverage by other health payers, financial means, or access to AHS-funded services

Language barriers: Our Physiotherapists have access to Translation Services, and our team works with the contracted providers to mitigate language barriers on a case-by-case basis.

Visit the program’s web page

Webinar:

• Open the one-hour recording of the webinar

Or jump to a topic of interest:

• Pillars of IBS management (nutrition, lifestyle, gut-brain connection, and medication) in two minutes
• Role of diet in IBS management (trigger foods and recommendations) in nine minutes
• Lifestyle and IBS (stress, CBT benefits, and physical activity) in five minutes
• The FODMAP diet (elimination, reintroduction, personalization, tools, and drawbacks) in eight minutes
• Supporting gut health (tips about fibre, probiotics, fermented foods, and prebiotics) in 10 minutes
• The gut-brain connection (vagus nerve and gut microbes and microbiome) in six minutes
• Questions and discussion (changing probiotics, leaky gut syndrome, SIBO, probiotic resource, and chronic constipation) in 16 minutes

Webinar:

• Open the 90-minute recording of the webinar

Or jump to a topic of interest:

• Driving and the older adult presentation by Dr. Vivian Ewa (60 minutes)
  • Age- and disease-related changes that can impact driving (six minutes)
  • Assess fitness to drive (25 minutes)
  • Assessment and driving cessation (23 minutes)
• The Calgary Seniors’ Resource Society presentation (25 minutes)
  • Transportation programs (eight minutes)
  • Non-transportation programs (two minutes)
  • Eligibility, referrals, and wait lists (15 minutes)
• Questions and answers (six minutes)

Resources from the webinar:

• Driving in the older adult handout
• The society’s Essential Transportation Program referral toolkit
• The society’s Seniors Social Supports referral toolkit

Webinar:

• Open the two-hour recording of the webinar

Or jump to the topic of interest:

• Helpful resources, contacts, and introductory tips for rejections
• Common explanatory codes
  • Patient registration
  • Claim actions and data fields
  • Delivery benefits
  • Hospital and long-term care
• Q&A

Webinar:

• Open the one-hour recording of the webinar

Or jump to a topic in the recording:

• Payroll apps that make payroll easier and how to select an app
• Changes to CPP (impact on payroll and T4s)
• Record of employment (tips for issuing)
• Income and T4s (types of earnings and T4 tips)
• Tips and tricks for payroll processing, overtime, vacation and statutory holidays, gifts and rewards, and group health benefit deductions

Webinar:

• Open the two-hour recording of the webinar

Or jump to a topic in the recording:

• Key claims information
• Verifying coverage (and good faith claims)
• Submission deadlines
• Time-based services, immunizations, and encounters
• Virtual care
• Complex care and consultations
• Other visits and patient care (billing specifics for psychotherapy, admission to addiction facility, pre-op history and physical, palliative care, home visits, capacity determination, advice to pharmacist, phone advice, consultations, visits with procedures, etc.)
• Q&A

Webinar:

• Open the one-hour recording of the webinar

Or jump to a topic in the recording:

• Enhanced lipid reporting overview and benefits
• A family physician’s experience (how to implement, challenges, success, and how to use this change for PPIP)
• Implementation lessons from primary care and lab feedback

Webinar:

• Open the one-hour recording of the webinar

Or jump to a topic in the recording:

• RxTGA overview
• Benefits for illness
• How to administer
• Motivational Interviewing techniques
• Research study results
• RxTGA programs for patients

Webinar:

• Open the 17-minute recording of the webinar

Webinar:

• Open the 20-minute recording of the presentation

Webinar:

• Open the 75-minute recording of the webinar

Webinar:

• Open the 51-minute recording of the information session

Webinar:

• Open the 12-minute recording of the webinar

Webinar:

• Open the 30-minute recording of the presentation

Webinar:

• Open the one-hour recording of the webinar

Webinar:

• Open the 20-minute recording of the webinar

Webinar:

• Open the 30-minute recording of the webinar

Webinar:

• Open the 90-minute recording of the webinar

Event resources:

• Aging in place resources

Webinar:

• Open the 30-minute recording of the presentation

Event resources:

• Presentation slides

Webinar:

• Open the 200-minute recording of the webinar

Event resources:

• Presentation slides

Webinar:

• Open the 20-minute recording of the webinar

Webinar:

• Open the 75-minute recording of the webinar

Webinar:

• Open the 30-minute recording of the presentation

Event resources:

• Presentation slides

Webinar:

• Open the 40-minute recording of the webinar

Event resources:

• Presentation slides
• Physician job post template
• Recruitment resources to find physicians for your clinic:
  • Alberta recruiting sources
  • B.C. recruiting sources
  • Ontario recruiting sources
  • Canada-wide recruiting sources

Webinar:

• Open the 75-minute recording of the webinar

Event resources:

• Dr. Rachel DeFina’s presentation slides (A Tale of Two Seniors)
  
• Calgary Seniors’ Resource Society’s presentation slides
  
• Elder Abuse Response Team’s presentation slides
  
• List of resources

Webinar:

• Open the 20-minute recording of the webinar

Event resources:

• Presentation slides

Webinar:

• Open the 20-minute recording of the webinar

Event resources:

• Presentation slides

Webinar:

• Open the 25-minute recording of the webinar

Event resources:

• Presentation slides

Webinar:

• Open the 30-minute recording of the webinar

Webinar:

• Open the one-hour recording of the webinar

Event resources:

• Presentation slides

Webinar:

• Open the 40-minute recording of the webinar
  

Short video demonstrations:

• Template Wizard seven-minute demonstration
  
• Form editor three-minute demonstration
  
• Alerts and flags three-minute demonstration
  
• Mock patient appointment using all three tools five-minute demonstration

Webinar:

• Open the two-hour recording of the webinar
  

Event resources:

• Presentation slides

Webinar:

• Open the 100-minute recording of the webinar
  

Event resources:

• Presentation slides
  
• Either or chart for after-hours work

Webinar:

• Open the 90-minute recording of the webinar
  

Event resources:

• Presentation slides

Webinar:

• Open the 80-minute recording of the webinar

Resources referenced by the presenters:

• Adverse Childhood Experience (ACE) questionnaire
• CanREACH patient-centred mental health in pediatric primary care program one-pager
• Catholic Family Services posters
• General Anxiety Disorder (GAD-7) questionnaire
• Patient Health Questionnaire (PHQ-9) document
• Pediatric Symptom Checklist PSC-17 Description document
• Pediatric mental health resources list
• Screen for Child Anxiety-Related Disorders (SCARED) parent version
• Mental health screening and evaluation tools flow chart

Webinar:

• Open the 50-minute recording of the webinar

Webinar:

• Open the 50-minute recording of the webinar

Webinar:

• Open the 55-minute recording of the webinar
  

Event resources:

• Presentation slides (part two covered slides 84 forward)
  
• Alberta Health Care Insurance Plan bulletin number Gen 84

Webinar:

• Recording is no longer available due to an issue with the file; please consult the presentation slides.

Event resources:

• Presentation slides (part one covered slides one to 83)

Webinar:

• Open the 90-minute recording of the webinar

Event resources:

• A resource list of community programs and services
  
• Rapid Access Addiction Medicine and Adult Addiction Services Calgary referral form
  
• Rapid Access Addiction Medicine and Adult Addiction Services Calgary brochure for patients and professionals

Webinar:

• Open the one-hour recording of the webinar
  

Demonstration videos:

• How to access the help section and video library
  
• How to add filters to the Sidebar Chart Summary
  
• How to customize the Sidebar Chart Summary
  
• How to find templates and select favourites for faster access
  
• How to use the Visit Template demonstration (fictional patient with ILI symptoms)
  
• How to use Workflow Actions demonstration (fictional patient overdue for screening)
  
• How to activate and view an Clinical Decisions Support Alerts
  
• How to use Goals demonstration (example of flu vaccination and PHQ9 score)
  
• Case study showing how five of the EMR’s tools can support a physician during an appointment

Webinar:

• Open the one-hour recording of the webinar

Webinar:

• Open the 40-minute recording of the webinar

Resources:

• FAQ from the presentation

Webinar:

• Open the one-hour recording of the webinar

Presentation and related resources:

• AHS IPC web page
• AHS PPE tips
• AHS donning and doffing (nine-minute video)
• CPSA IPAC standard
• IPAC Canada website

Webinar:

• Watch the 45-minute recording of the webinar

Related resources:

• FAQ from the presentation

Webinar:

• Watch the 35-minute recording of the webinar

Related resources:

• OHS: Alberta Employment Legislation FAQ

Webinar:

• Watch the 80-minute recording of the webinar

Related resources:

• Take a Stand resources

Webinar:

• Watch the 43-minute recording of the webinar

Related resources:

• FAQ

Webinar:

• Watch the 50-minute recording of the webinar

Related resources:

• Presentation slides
• FAQ

Webinar:

• Watch the two-hour recording of the webinar

Related resources:

• Presentation slides

Webinar:

• Watch the 40-minute recording of the webinar

Webinar:

• Watch the 37-minute recording of the webinar

Webinar:

• Watch the one-hour recording of the webinar

Resources:

• COVID-19 & the Workplace slides
• COVID-19 & the Workplace FAQ

Webinar:

• Watch the one-hour recording of the webinar