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Contact usChanges to the Health Information Act that came into effect in October have impacted the Alberta Netcare Portal.
Netcare information can now be used for patient care, service eligibility, quality improvement, investigations, and certain education and research purposes.
Those applying as a new custodian must:
- Demonstrate privacy and ethical standards through the regulatory college
- Implement organizational safeguards
- Complete a Privacy Impact Assessment
- Comply with technical and security standards
There will be a new Access to Alberta Netcare Declaration that is available for review online.
Custodians must accept the declaration the first time they log in (after activation on December 1) and in future if substantial changes are made to the declaration. Acceptance is mandatory to access the portal and will be logged for accountability.
Support is available via 1.855.643.8649 (e.g., eligibility, technical, access issues, etc.). The HIA help desk can be reached at [email protected] or by calling 780.427.8089 (e.g.g, compliance, regulatory questions, etc.).