Calgary West Central Primary Care Network

Health Link 811 chat, callback features

May 15, 2026

Health Link 811 chat, callback features

May 15, 2026

Patients can now access two new online tools for non-urgent health information via Health Link 811.

Health Information Chat is available Monday – Friday from 8 a.m. to 4:15 p.m. Patients can chat in real time with a health information nurse about a range of topics, including immunizations, healthcare insurance coverage, or finding a family doctor.

Nurse Callback is also available to patients who want to talk to a registered nurse and don’t want to stay on hold. Callers will receive a callback when it’s their turn in the queue.

To access the new tools, open the new Contact Health Link widget at primarycarealberta.ca.