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Contact usAfter nearly five years on CII/CPAR, streamlined access to patient information from different systems and well-defined panel attachment are two of the main benefits for Dr. Thomas Bouchard, a member of our PCN.
“If I’m going to quarterback care for a patient, it’s important for me to know when they’ve been in emergency, when they’ve been admitted, and to receive those documents in a timely fashion,” said Dr. Bouchard, family physician and University of Calgary clinical assistant professor. “And it has helped a lot because I get documentation very easily.”
For coordination of care, Dr. Bouchard uses secure electronic communication to follow up with patients when he sees a hospital admission through CII/CPAR so he can:
- Contact them without having an appointment if they are still in hospital
- Check in with them after their discharge and possibly book a follow-up visit with them
Panel attachment, his other “big reason why” be on CII/CPAR, creates a clearly defined patient-physician relationship so that physicians have a defined patient population. It is also critical for the new physician compensation model.
He credits his assigned Health Information Coordinator and Patient Care Coordinator as having “really risen to the challenge with the need to properly define the panel” by:
- Pulling the monthly CII/CPAR reports, updating data discrepancies, and coordinating with the clinic about conflict reports
- Contacting patients, as necessary, to resolve conflicts when a patient is panelled to another provider
Dr. Bouchard initially adopted CII/CPAR at his original clinic when it first became available. Then he went through the process again, helping other physicians at the clinic go live as well, when he came to his current clinic and became a member of our PCN — this time with our support.
He understands people might be nervous about sharing data, but that a patient’s full chart is not shared with CII/CPAR: “People can be reassured that it’s a secure connection and there’s not an excess of information.”
If you have questions about CII/CPAR — or are ready to get on board — please contact your Physician Liaison.